IT Support Services

Business Type:

An award winning Share portfolio brokerage

Number of Users & Sites:

Rapidly grown from three to fifty users in the last five years over one site

Location:

Truro, Cornwall

Business Problem:

Being a leader in this fast paces business delivered a multitude of IT support and expansion issues.  This particular customer faced a rapidly growing workforce that need to comply with FSA regulations on data security.

Fast, reliable IT support is essential for this customer to maintain their business.  Any system downtime would result in an instant loss of revenue.

In addition the rapid expansion of this customer meant they had to move offices twice within the last two years

Resolution:

After installation of a resilient Cisco network and Microsoft Server solution we provided an iron clad IT support solution with guaranteed call response time.

Essential configuration data was backed up and stored off site which allowed us to easily plan and facilitate the move of their IT systems during the two office relocations

Results:

• Zero system downtime during normal operations and two site moves
• Solid IT foundation that allowes rapid expansion
• Focus on Core Business

Technologies Used:

• Microsoft Small Business Server
• Microsoft Exchange
• Oak Call Recording Software
• Cisco Load balanced Broad Band

More information:

For more information on this case study please call our offices.  We will be happy to put you in touch with this particular customer or arrange a site visit.