We provide Cisco and Avaya telephone systems and unified communications solutions for businesses. 

Cisco and Avaya telephone systems allow businesses to extend the functionality of traditional phone systems by integrating business processes and software such as Microsoft Outlook, Microsoft Dynamics CRM and Salesforce.com.

Cisco office telephone systems offer a single hardware platform that provides Voice (Telephony), Data (Computing) and Video (Conferencing) solutions.  Both solutions can use VoIP and traditional connectivity. 

What is VoIP?

Voice Over IP (VoIP) is  method for transporting voice signals over a computer (internet protocol based) network.

Traditionally organisations have required separate infrastructure for voice, video and data. These usually require separate hardware maintenance contracts.  Integrating the systems using established and reliable technology reduces running costs and gives a more rapid return on investment.

We provide unified communications solutions to suit both SMB and enterprise clients and can tailor each solution to suit the individual needs of your business.

Call us on 01209 708608 to arrange a workshop demonstration.

What will it do for my business?

The aim of the solutions we provide is to reduce the total cost of ownership of your business through...

• Reduced call costs
• Reduced management costs
• Increased empoyee productivity 

Call costs can be reduce by directing voice traffic through least cost routes such as VoIP providers like voip.co.uk In addition, maintenance contracts are reduced by administering the systems through a web based interface and having a single IT & Telephone support contract.

More advanced features allow you to integrate the telephones with everyday business software such as Microsoft Outlook or Microsoft Dynamics CRM.  Coupled with advanced XML display features on the handsets you are only limited by your imagination!

In addition, you can manage systems using simple web based interface whilst increasing the reliability and adding to the functionality of traditional systems.

How do I get it?

Another advantage of unified communications is they can run alongside traditional PBX systems making installation and testing much easier and less disruptive to your business.

In a similar fashion to our other services we conduct a full review of your existing technology to give you a complete open view of your existing and our proposed solutions before proceeding.

Click here to contact us now or call us on 01209 708 608 to arrange your review. It costs nothing, and could save you vast amounts of time and money.